Continuum closes $1.7M Pre-Seed, focused on revolutionizing B2B returns management

Midwest Startups
Midwest Startups
Published in
3 min readApr 23, 2024

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Chicago-based AI-powered software company that is addressing the reverse-logistical challenges faced by B2B distributors and manufacturers announces Pre-Seed round.

Chicago, IL, April 23, 2024Continuum, a pioneering technology firm specializing in digital networks for B2B distributors and manufacturers, announces the successful closure of an oversubscribed $1.7 million pre-seed funding round. This financial milestone marks a significant commitment to enhancing digital transformation beyond traditional ecommerce.

“We’ve seen firsthand the rapid advance in customer experience and efficiency for consumer reverse logistics, and we returned to a similar but more complicated problem on the B2B side,” said Victor Gutwein, Managing Partner at M25. “When you add the team’s deep industry knowledge, network and backgrounds with legacy ERP systems, it becomes clear that this warranted an investment.”

The funding round led by M25, a Chicago-based venture capital firm known for its strategic investments in Midwest headquartered tech startups, will enable Continuum to further enhance its platform capabilities and the continued development of a revolutionary B2B returns, warranties and repairs management network. Rex Salisbury’s Cambrian and Clocktower Ventures also participated in the round.

“M25 understands the gap that distributors and manufacturers have when it comes to reverse logistics, returns and warranties processing,” said Alex Witcpalek, Founder and CEO of Continuum. “It was important to us that we chose a partner that bought into our vision and aligned with our mission to drive the Continuum network forward. Their support propels our mission to revolutionize the industry with innovative solutions.”

With the new capital, Continuum plans to scale its operations, provide data connectivity between end users, distributors and manufacturers, and double its implementation team to meet the growing demand for its services, ensuring a robust offering for distributors and manufacturers facing logistical challenges. This investment will help Continuum expand digital transformation for B2B distributors and manufacturers beyond ecommerce.

“B2B Commerce is five times bigger than B2C, and reverse logistics there are even more broken. A multi-stakeholder platform that streamlines returns between manufacturers, distributors and purchasers is solving a big problem in a large, underserved market,” said Rex Salisbury, General Partner at Cambrian Ventures.

About Continuum

Continuum is at the forefront of redefining returns, warranties and repairs management through AI-powered technology. The company provides innovative solutions that help businesses optimize their operations, improve customer satisfaction and accelerate growth. Specializing in addressing the reverse-logistical challenges faced by B2B distributors and manufacturers, Continuum’s platform streamlines complex processes, making them more efficient and effective. Learn more at GoContinuum.ai.

About M25

M25 is an early-stage venture firm based in Chicago, investing solely in tech startups headquartered in the Midwest. Since launching in 2015, M25 is among the most active investors in the region, quickly becoming the preferred seed investor for the next generation of Midwest unicorns. Portfolio companies include Kin Insurance, Loop Returns, Astronomer, Summersalt, SteadyMD, Branch, Authenticx and more. Learn more at m25vc.com

Navigating the ever-growing Midwest startup ecosystem. Visit our site for job listings, startup + VC news, newsletter and our talent network. Powered by M25. Follow along on LinkedIn and X.

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